shipping policy

Shipping Policy

Last Updated: September 18, 2026

Thank you for shopping at Coriva. We are committed to delivering your bedroom furniture, bed frames, and mattresses safely and efficiently. This Shipping Policy explains the order processing, delivery timelines, costs, and terms associated with your purchase.

Order Processing Time

All orders are processed and prepared for shipment within 1 to 3 business days, Monday through Friday, excluding federal holidays and weekends.

The daily order cut-off time is 5:00 PM Eastern Time (ET). Orders placed after 5:00 PM ET or over the weekend will begin processing on the following business day.

Large furniture items, such as solid bed frames and multi-box mattress sets, may require an additional day for warehouse freight staging and address verification before pickup.

Shipping Cost and Delivery Estimates

We offer free standard ground and freight shipping on all orders delivered within the contiguous United States. There is no minimum purchase required.

Estimated Processing Time: 1 to 3 business days
Estimated Transit Time: 5 to 8 business days
Total Estimated Delivery Time: 6 to 11 business days

Delivery timeframes are reasonable estimates and are not strictly guaranteed. Shipments may occasionally experience delays due to severe weather events, carrier route congestion, public holidays, or freight transfer constraints.

Shipping Coverage and Exclusions

We currently provide shipping services only to valid street addresses within the contiguous United States (the lower 48 states).

Due to the size and weight of bedroom furniture, we cannot ship to:

P.O. Boxes
APO, FPO, or DPO military addresses
Alaska, Hawaii, Puerto Rico, or other U.S. territories
International destinations

Freight and Large Item Delivery Details

Standard shipping is conducted as curbside or doorstep delivery. Delivery drivers will unload the boxes at the exterior entrance, driveway, or garage of your residence or building. Drivers do not unbox, assemble, or carry heavy items inside the home or up flights of stairs.

For freight deliveries requiring a scheduled arrival window, the freight carrier will contact you by phone or email using the details provided during checkout. Please verify that your telephone number is accurate to avoid missed appointments or storage fees charged by the carrier.

Order Tracking

As soon as your shipment is transferred to the carrier, a shipping confirmation email containing a direct tracking number and carrier tracking link will be sent to your email address.

Please allow 24 to 48 hours for the carrier's system to update with initial scan and location details.

Changes and Order Cancellations

If you need to update your delivery address or cancel an order, please contact our support team within 12 hours of placing the order.

Once an order has been packed, staged for pallet pickup, or dispatched to the freight carrier, it cannot be rerouted or cancelled. Any rerouting or reconsignment fees charged by the carrier for changes requested after dispatch will be the responsibility of the customer.

Damaged, Defective, or Missing Shipments

Please inspect all cartons upon arrival. If an outer box shows significant crushing, punctures, or signs of transit damage, take clear photos before opening and note the damage with the carrier when accepting the delivery.

If your furniture arrives damaged or is missing pieces, contact us within 48 hours of delivery. Please provide: